Frequently Asked Questions
Everything you need to know about your custom fashion pieces.
How long does it take to receive my custom Cuddle Clones apparel?
Since each item is custom-made to match your pet, production typically takes 2-4 weeks, followed by standard shipping times of 3-5 business days.
What photo quality is required for the best print results?
For high-definition clarity on your apparel, we recommend uploading high-resolution photos taken in natural lighting where your pet is facing the camera.
Can I return a custom-made fashion item?
Because our products are uniquely personalized, we cannot accept returns for a change of mind. However, we offer a 100% Satisfaction Guarantee and will work with you to make it right if you aren't happy.
What materials are used in your clothing line?
We use premium, ethically sourced fabrics including ultra-soft cotton blends and breathable polyester to ensure your custom gear is as comfortable as it is cute.
Do you offer international shipping?
Yes, we ship our custom fashion products worldwide. Shipping costs and delivery timelines vary depending on your specific country and local customs processing.
How should I care for my custom printed apparel?
To preserve the vibrancy of your pet's likeness, we recommend machine washing cold, inside out, and tumble drying on low heat or air drying.